WAITING ROOM

When you enter The Salons at Area 207, you are entering into our waiting room. Please remain here until you receive a text message inviting you to enter Powell & Burke. In the waiting room, you will find two gender-neutral restrooms and a changing room, should you need it. Out of respect for the seven other small businesses connected to this area, please make only the most crucial phone calls and keep your volume to a minimum. 

OUR SPACE

When you enter the salon, know that we are a safe space. We believe in equity and inclusion, that science is real, love is love and black lives matter. If, for some reason, you've made either of us or any of our guests uncomfortable in any way, you will be asked to leave.

MASKS

Per the current safety guidelines set by the city of Boston and the state of Massachusetts, masks are not required in the salon. We are happy to wear one at your request, but keep in mind you may be sharing the space with other guests. Powell & Burke is equipped with the Medify MA-25 Air Purifier, which uses the highest quality HEPA H13 medical grade filter, completely filtering the air in our salon every thirty minutes. 

ILLNESS

We are both fully vaccinated and you should be too. For information about getting your covid vaccine, click here. Only visit the salon if you feel healthy and if you've been following the safety precautions set by the CDC. If you feel you've developed any possible covid symptoms, or if you feel under the weather in any way, covid or otherwise, please reschedule your appointment for when you are certain you feel better. We will do the same.

FOOD

Food is not permitted in the salon. We have sweets and granola bars should you need something to tie you over. But you must dispose of any actual food items you are eating before you enter our space. Drinks are totally fine.

CANCELLATION/ LATENESS

Our salon is in the middle of Boston, in a very high traffic area. Please plan accordingly. We do not feel the need to enforce a cancellation policy. If, however, we notice that last minute cancellations, especially for long and involved services, seem to be a recurring problem, and if it begins to have a significant affect on our business, we may eventually decide that we are not the best salon for you. If you are running late, please let us know. We cannot promise that we can still complete your services depending on how late you are running.